Frequently Asked
Questions

Are you open on Bank Holidays?

No

Are you open on Sundays?

No, but we do offer a “Blush + Blow on the go service”. Please call up to find out more.

Are your opening hours different for hair and beauty?

We generally open earlier for hair, but if you urgently need beauty treatments done at the crack of dawn, we will always try to accommodate.

Can I bring in my own glue on eyelashes to a makeup appointment? Do you provide glue on lashes?

Yes, we have cluster lashes that we can put on for you, or if you would prefer to provide lashes then we would be happy to put these on for you too.

Can I bring my dog?

We LOVE dogs and Pickles our resident pup always loves making new friends.

Can I bring my kids? Would there be someone on hand to look after my child whilst I am in an appointment?

There are toys in the Bambino area and we will always try to have a staff member available
to look after little ones but on busier days we cannot unfortunately guarantee this.

Can I decide which facial I have after consulting with a therapist on the day?

Yes

Can I remove gel at home myself?

Yes, you will need acetone to soak the gel off. We offer this service for free to all customers who regularly come in for gel manis.

Can I request a stylist when booking online?

Yes if you have a favourite stylist then you are able to book with them if they are available at the time you want.

Can you do my manicure and pedicure at the same time?

Our stations aren’t designed for this to be comfortable, but if you are in a rush we are always happy to try and accommodate your request.

Do vouchers have an expiry date?

No

Do you charge for wedding travel cost?

Yes. We charge for train, petrol or taxi cost to and from the venue.

Do you charge for wedding travel time?

Yes. We charge from the time that your stylist if out of the salon to the time that she leaves the wedding venue.

Do you cut and colour hair?

We cut but don’t colour hair at this point.

Do you do a mini/express manicure?

We offer a hand or feet shape and paint service for £10 which includes shaping the nails with a file and a paint with normal polish.

Do you do acrylics?

No

Do you do hair extensions?

Yes we do! Please call up to book yourself in for a free consultation.

Do you do hard gel?

No

Do you do home visits?

We do! ‘Blush + Blow on the go’ is available to all clients.

Do you do kids parties?

We love hosting children’s parties. Please call up or email info to find out more.

Do you do vouchers?

Yes, we are always happy to send e-vouchers to you or your friends via email or we are also
happy to post them to you

Do you do weddings?

Yes, we travel all over the world for our bridal parties so get in touch.

Do you give makeup lessons?

Yes. There are lots of different options here from lessons at home to group bookings at Blush + Blow. Just send the team an email and someone will be able to get you sorted out with a group booking or a one-to-one lesson.

Do you have a hen party package?

Yes. Please get in touch and we will be able to help you with organising your hen’s send off.

Do you have a waiting list?

Often we do, especially for Saturday blow dries! Call up early so you aren’t disappointed.

Do you have any vacancies for a salon assistant?

We always want to hear from keen young talent so send us your CV!

Do you have any work experience positions?

Depending on the time of the year, we will potentially be able to help you out!

Do you have wifi?

Yes

Do you offer a finance scheme?

We offer a 0% finance scheme on treatment plans over £1000.

Do you serve alcohol?

We are happy for you to BYOB but we do not have an alcohol licence

Do you wash my hair?

Yes, unless you would prefer us not to

How do I apply for finance?

We will send you a credit check form (you will have your credit report checked) and if you pass, you will be able to go ahead with either a 6 month finance scheme (for treat £1000-2000) or a 12 month finance scheme for all treatment plans over £2000.

How long does a blow-dry take?

Depending on your hair length, between 30-50 minutes

How long should lash extensions last?

Depending on how well you look after them between 2 and 3 week for individuals and 4-6
for Russians before you need infills

How much do you charge for a braid?

The cost of a braid on its own after a blow dry is £10

How much is it to rent out the whole salon?

Prices for exclusive hire of the salon space start from £250 an hour. This increases depending on the day and time you want the space for so please call up to find out more. Please note that we charge an additional £50 an hour per nail or braid station if you want to add these to your event.

How much time do I need to allow between a patch test and an appointment?

24 hours

How soon after I have had a spray tan can I shower?

Once the spray tan has developed you can shower either straight afterwards or leave it on for some time. When the development time is finished, it cannot develop any further (unless you are using the express tan).

How soon after LVL can I get my face wet/go to the gym?

Wait 24 hours

How soon after my facial can I wear makeup? I

If you are wearing Jane Iredale Mineral makeup, then straight away. We are happy to apply this for you too

I am a repeat customer. Do you charge for gel removal?

Not if you are a repeat customer. We only charge for removal if you have had your gel nails done elsewhere.

I am booked in for a pedicure. Do you provide flip flops for afterwards?

We have disposable flip flops but not ones that you can walk home in

I am booked in for a spray tan next week. What should I do to prepare for it?

Exfoliate and moisturise about 4 hours before your appointment. Don’t use any deodorant
or perfume on the day.

I booked online but need to cancel. Can I do this online or do I need to call up?

It is preferable that you do this on the phone but we are always trying to monitor emails,
however we can’t guarantee that we will get to your email within 24 hours.

I have a fancy dress/costume party and need my hair to be styled to the theme accordingly. Are you able to help?

Yes, bring a picture along of your hairspo and we will help

I have a package of 5 blow-dries. Can I allocate 1 blow-dry to a friend?

Sure!

I have booked a blow-dry for myself and a friend. Will we be done at the same time or one after the other?

If you book online then it is worth calling to check if you are together afterwards. If you book over the phone then we can make sure to do you at the same time as long as we have availability.

I have had LVL/lashes at another salon. Do I still need a patch test?

No, but we will get you to sign a disclaimer

I have made a booking via Treatwell but want to add an appointment to my booking. Can I do this separately or do I need to do it via Treatwell?

No, you can do this with us directly by calling up or sending an email to info.

I want to book in for X appointment, but there is no availability online? Does this mean there is nothing available at that time?

Potentially, but give us a call and we will see if we can move some things around and
accommodate you

I want to book in for X Y AND Z. Do you do packages?

We offer the fifth treatment of any bulk booking of 5 of the same treatments for free. If you are booking in for a wedding, hen party or birthday we give you a complimentary glass of fizz!

I want to bring in Prosecco to my appointment. Do you have glasses and a fridge?

Yes.

I would like to book in for a consultation for fillers/botox. How do I do this?

We have a wonderful resident aesthetician who will be able to take care of all of your aesthetic needs. Please give us a call and we will arrange an appointment for you.

I’m pregnant? What treatments can I have and what should be avoided?

We don’t recommend spray tans in the first trimester or any lash appointments for the entirety of your pregnancy. We don’t recommend Environ or Murad facials, but a Sond facial is fine.

What are your wedding prices?

We charge per hour that your stylist is away from the salon and their rates vary depending on who it is and whether it is for hair or makeup. Please call up with your wedding requirements and we will be able to give you a quote.

What can I get finance on?

We offer finance to all customers of Dr Krystyna as well as our skin clinic with treatment plans that are over £1000.

What development time options are there?

It takes between 2 and 8 hours to develop depending on which one you choose and will not
make you go orange

What does a Brazilian blow-dry entail?

We recommend this treatment for frizzy or untameable hair. The whole process takes
between 2-3.5 hours depending on how long your hair is. You wont be able to wash your
hair for three days after we do your treatment and you will only be able to use sulphate free
shampoo and conditioner.

What does half body spray tan mean? Front or back? Or top or bottom?

A half body spray tan is either from the hips up or down!

What does ‘unlimited blow-dries’ mean?

It means that you can visit us as many times as you like for a one month period from the
date you purchase your blow package. It is limitless but limited to one person.

What gel polish do you use?

CND Shellac and Gellish

What is a patch test? What treatments do you need patch tests for?

A patch test is done to make sure you are not allergic to any of the products we use during LVL, tinting, and lash extensions. We also require patch tests to be done ahead of all IPL appointments.

What is LVL?

LVL is a eyelash treatment that lengthen, lifts and volumises your lashes.

What is Olaplex?

Olaplex is a treatment for your hair that helps to repair chemical damage. We recommend it
for highlighted or tinted hair that has been lightened.

What is the aftercare procedure for lash extensions?

We will give you a comb to brush through your lashes every morning. Don’t use any oil
based products on your eyes and make sure you sleep on your back so as not to squash your
lashes into the pillow

What is the difference between ‘Bridget’s makeup’ and ‘makeup’?

Bridget’s has over ten years of experience doing makeup and spends an hour doing her
clients appointments, teaching you as she goes along. Normal makeup is done by one of our
resident makeup artists who are all fully qualified. These appointments take 30 minutes.

What is the difference between a gel shape and paint and a gel manicure?

With a manicure we work on your cuticles and skin on your hands and lower arm

What is the difference between a luxury mani and pedi and a normal mani and pedi?

With a luxury mani and pedi we use hand and foot mask, exfoliator, steaming towels and there is an extended massage.

What is the difference between a Murad and Environ facial?

Both brands are cosmeceuticals but with the Environ we use a machine that allows us to
penetrate the very bottom layers of your skin. Murad facials give you great instant results
and Environ facials give you great results over time

What is the difference between individual and Russian lashes?

Individual lashes are one lash extension per lash whereas Russian lashes are 4-6 lashes per
one lash which means that you achieve a fuller look

What is your cancellation policy?

We ask for at least 24 hours notice in order for us to fill your slot.

What kind of timings do you suggest for wedding hair and makeup?

We usually like to allow 60 minutes for the bride’s makeup, and 45 minutes for each bridesmaid. We like to allow up to an hour and a half for the bride’s hair and 35-45 minutes per bridesmaid. This is all dependant on specific requests as well as hair length so please specify these when enquiring for an exact quote.

What makeup do you use?

We mainly use Jane Iredale and Delilah but we also a mixture of whatever we love, from Bobbi Brown, to Chanel to Urban Decay.

What shampoo/hair products do you use?

We use a mixture of Pureology and Maria Nilla.

What spray tan brand do you use?

We use Sienna-X. It is the best brand our there for a streak free, brown (rather than orange), natural glow. It comes in various depths of colour as well as an express version.

What wax do you use?

We use a mixture of hot and strip wax, depending on what area we are waxing

Will you travel for work?

Yes absolutely. We are often travelling around London and further afield (to Europe and beyond) for different makeup and hair jobs, especially to destination weddings.

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